Category Archives: Apology

Five Lessons From Lance Armstrong’s Failure

Posted on January 20, 2013 by

“I’ll spend the rest of my life trying to earn back trust and apologize to people.” Lance Armstrong made that statement to Oprah Winfrey in his public confession this week when he finally admitted to using illegal performance enhancing drugs. It’s the … Continue reading →

Posted in Apology, Deception, Forgiveness, Honesty, Integrity, Leadership, Narcissism, Repairing Trust, Trust | 47 Comments

Seven Gifts for Every Leader This Christmas

Posted on December 16, 2012 by

Santa is making his list and checking it twice. He’s going to find out which leaders have been naughty or nice. Actually, I think any person willing to step into a position of leading and managing others deserves whatever he/she … Continue reading →

Posted in Apology, Dependability, Humor, Leadership, Learning, Praising, Purpose, Relationships, Santa Claus, Stress, Trust, Trust Boosters, Trust Busters | 17 Comments

Lance Armstrong: It’s Not About the Bike – It’s About the Truth

Posted on October 21, 2012 by

If life was like a bicycle, Lance Armstrong’s suddenly has two flat tires. On the heels of being slapped with a lifetime ban from cycling and stripped of his seven Tour de France titles by the U.S. Anti Doping Agency … Continue reading →

Posted in Apology, Forgiveness, Honesty, Integrity, Repairing Trust, Sports, Trust | 24 Comments

Are Delayed Apologies More Effective in Rebuilding Trust?

Posted on August 12, 2012 by

Alben Barkley, Vice President to Harry Truman, said about political apologies, “If you have to eat crow, eat it while it’s hot.” Most of us would agree that when it comes to making an apology, it’s better to act quickly, … Continue reading →

Posted in Apology, Emotions, Relationships, Repairing Trust | Leave a comment

Five Steps to Repair Broken Trust

Posted on July 24, 2011 by

I believe that most leaders strive to be trustworthy. There aren’t too many leaders who wake up in the morning, roll out of bed and say to themselves, “Hmmm…I think I’ll try to break someone’s trust today!” Yet even in … Continue reading →

Posted in ABCD Trust Model, Apology, Integrity, Leadership, Relationships, Repairing Trust, Trust, TrustWorks! | 10 Comments