Category Archives: Communication

Defensiveness Is Killing Your Relationships – How To Recognize It and What To Do About It

Your defensiveness is killing your relationships and you don’t even realize it. What? Me being defensive? I’m not defensive! YOU’RE the one that’s always defensive! That’s a classic defensive response to a piece of feedback. Throw up a wall, rebut the … Continue reading

Posted in Attitude, Communication, Emotions, Fear, Personality, Relationships, Trust Busters | Tagged , , | 9 Comments

Stop Walking on Eggshells – 4 Tips for Dealing with Temperamental People

Hunting for hidden eggs is one of the great traditions of celebrating Easter. The fun and excitement of finding eggs can be tempered by the prospect of accidentally stepping on and breaking those delicate treasures. As a result, you end up … Continue reading

Posted in Attitude, Bullying, Challenging Conversations, Communication, Conflict, Emotions, Fear, Personality, Relationships, Self-Control, Stress | 15 Comments

7 Ways to Make it Easy for People to Work with You

“It all depends on who you’re working with.” That was the feedback from team members to a recent survey about the state of collaboration within our department. The feedback was consistent. Collaboration is…well…inconsistent. It all depends on who you’re working … Continue reading

Posted in Attitude, Communication, Conflict, Dependability, Honesty, Leadership, Management, Relationships, Sharing Information, Success, Trust | 10 Comments

Moment of Trust – How to Give Feedback That Builds Trust, Not Destroys It

Giving feedback to someone is a “moment of trust” – an opportunity to either build or erode trust in the relationship. If you deliver the feedback with competence and care, the level of trust in your relationship can leap forward. … Continue reading

Posted in Challenging Conversations, Communication, Conflict, Defining Moments, Feedback, Leadership, Management, Performance Management, Trust | 8 Comments

The Enemy of Trust and 6 Ways to Defeat It

Today is Super Bowl Sunday, and along with tens of millions of other people, I’ll be watching the Denver Broncos and Seattle Seahawks battle it out for the NFL championship. One of the things I enjoy about watching sports is … Continue reading

Posted in Attitude, Bullying, Communication, Fear, Leadership, Sports, Trust | 7 Comments