Category Archives: Conflict

Do You Manage Conflict or Does It Manage You? 5 Strategies for Success

Conflict gets a bad rap. Most people tend to view conflict as a bad thing, automatically assuming it has to be an adversarial win or lose situation. The reality is that conflict is inevitable in relationships and it isn’t inherently … Continue reading

Posted in Communication, Conflict, Emotions, Feedback, Leadership, Management, Problem Solving, Relationships | Tagged , , , | 7 Comments

The 1 Thing Every Employee Needs That Most Bosses Don’t Know How to Give

Every employee needs candid (yet caring) feedback about her performance, but most bosses shudder in fear at the thought of having that tough conversation. I’m the first to admit that having a discussion about an employee’s failing performance is one of … Continue reading

Posted in Accountability, Challenging Conversations, Communication, Conflict, Feedback, Leadership, Management, Performance Management | Tagged , , , | 15 Comments

Surviving Friendly Fire: 8 Tips for Dealing with Unfair Criticism

Sooner or later…sooner if you’re in a leadership position…you will get wounded by “friendly fire”— unfair criticism from a boss or colleague. Friendly fire comes in all shapes and sizes. Sometimes it shows up in your annual performance review when … Continue reading

Posted in Communication, Conflict, Criticism, Emotions, Fairness, Feedback, Integrity, Leadership, Listening, Management, Professionalism, Relationships, Trust | Tagged , , , , | 30 Comments

Stop Walking on Eggshells – 4 Tips for Dealing with Temperamental People

Hunting for hidden eggs is one of the great traditions of celebrating Easter. The fun and excitement of finding eggs can be tempered by the prospect of accidentally stepping on and breaking those delicate treasures. As a result, you end up … Continue reading

Posted in Attitude, Bullying, Challenging Conversations, Communication, Conflict, Emotions, Fear, Personality, Relationships, Self-Control, Stress | 16 Comments

7 Ways to Make it Easy for People to Work with You

“It all depends on who you’re working with.” That was the feedback from team members to a recent survey about the state of collaboration within our department. The feedback was consistent. Collaboration is…well…inconsistent. It all depends on who you’re working … Continue reading

Posted in Attitude, Communication, Conflict, Dependability, Honesty, Leadership, Management, Relationships, Sharing Information, Success, Trust | 10 Comments