Category Archives: Dependability

Seven Gifts for Every Leader This Christmas

Posted on December 16, 2012 by

Santa is making his list and checking it twice. He’s going to find out which leaders have been naughty or nice. Actually, I think any person willing to step into a position of leading and managing others deserves whatever he/she … Continue reading →

Posted in Apology, Dependability, Humor, Leadership, Learning, Praising, Purpose, Relationships, Santa Claus, Stress, Trust, Trust Boosters, Trust Busters | 17 Comments

The Language of Trust Begins with the ABCD’s

Posted on March 4, 2012 by

I remember teaching my children their “ABC’s” by singing the Alphabet Song. As you read this I’m sure the tune automatically starts playing in your mind and you’re tempted to sing it out loud (it’s ok, go ahead…no one’s watching). … Continue reading →

Posted in ABCD Trust Model, Ability, Beliveability, Connectedness, Dependability, Leadership, Trust | 3 Comments

Trust Busters – The Top Five Ways Leaders Erode Trust

Posted on October 2, 2011 by

“Call me irresponsible, call me unreliable Throw in undependable too” Frank Sinatra ~ Call Me Irresponsible (1963) Irresponsible, unreliable, and undependable make for great words in a song, but if those adjectives describe your leadership style then chances are your … Continue reading →

Posted in Dependability, Honesty, Integrity, Leadership, Relationships, Trust, Trust Busters | 2 Comments

Moving from Vendor to Partner – The ABCD’s of building trusted client relationships

Posted on August 7, 2011 by

“We’re re-evaluating all of our vendor relationships.” Oomph! It felt like a punch to the gut when our client uttered those words, especially the “v” word. For several years this organization had been one of our top 5 clients, and … Continue reading →

Posted in ABCD Trust Model, Ability, Beliveability, Connectedness, Dependability, Relationships, Trust | Leave a comment