Category Archives: Emotions

Stop Walking on Eggshells – 4 Tips for Dealing with Temperamental People

Hunting for hidden eggs is one of the great traditions of celebrating Easter. The fun and excitement of finding eggs can be tempered by the prospect of accidentally stepping on and breaking those delicate treasures. As a result, you end up … Continue reading

Posted in Attitude, Bullying, Challenging Conversations, Communication, Conflict, Emotions, Fear, Personality, Relationships, Self-Control, Stress | 9 Comments

8 Essentials of an Effective Apology

I’m pretty good at apologizing and I think it’s primarily because of two reasons: I’ve been married for over 25 years. I mess up a lot. That means I get a lot of practice apologizing. I’ve logged way more than 10,000 … Continue reading

Posted in Apology, Emotions, Honesty, Leadership, Listening, Repairing Trust, Trust, Trust Boosters | 23 Comments

4 Reasons I Use The “F” Word At Work

In most workplaces the “F” word is taboo. There are some words you just don’t say out loud and the “F” word tops the list. Leaders, in particular, are afraid to even think about the “F” word, much less say … Continue reading

Posted in Communication, Connectedness, Emotions, Engagement, Relationships, Trust | 20 Comments

Nine Warning Signs An Employee Needs To Be Let Go

“I’m sorry, we need to let you go.” Oomph! Those words feel like a punch to the gut of the employee on the receiving end, and for the leader delivering the bad news, those words create anxiety and many sleepless … Continue reading

Posted in Accountability, Defining Moments, Emotions, Leadership, Management, Morale, Performance Management, Personality, Relationships | 11 Comments

Six Ways You’re a Workplace Bully Without Even Realizing It

Bullying has been on primetime display this week as basketball coach Mike Rice was fired from his head coaching job at Rutgers after a leaked practice video showed him pushing, grabbing, throwing balls at players, and cursing them with gay … Continue reading

Posted in Bullying, Ego, Emotions, Fear, Integrity, Leadership, Management, Power, Relationships, Self-Control, Sports, Toxic Leadership, Trust Busters | 17 Comments