Category Archives: Feedback

Santa Reveals His 7 Secrets for Building a High Performing Team

Toiling in anonymity for 364 days of the year in the far reaches of the North Pole is the highest performing team known to man. This team labors all year in preparation for the one night when their work is … Continue reading

Posted in Communication, Feedback, Leadership, Listening, Morale, Purpose, Relationships, Santa Claus, Sharing Information, Teamwork, Trust, Values | Tagged , , , | 3 Comments

Moment of Trust – How to Give Feedback That Builds Trust, Not Destroys It

Giving feedback to someone is a “moment of trust” – an opportunity to either build or erode trust in the relationship. If you deliver the feedback with competence and care, the level of trust in your relationship can leap forward. … Continue reading

Posted in Challenging Conversations, Communication, Conflict, Defining Moments, Feedback, Leadership, Management, Performance Management, Trust | 8 Comments

Most People Don’t Under-Perform, They’re Under-Led – 5 Ways Leaders Sabotage Performance

Not too many people get out of bed in the morning, head in to work, and say to themselves “I’m really looking forward to screwing up today!” Sure, there are always a few bad apples with horrible attitudes that seem … Continue reading

Posted in Coaching, Feedback, Goal Setting, Leadership, Management, Performance Management, Praising, Trust | 38 Comments

Building Trust in Performance Reviews – Four Ways to “Meet Expectations”

When it comes to building trust through performance evaluations, do you “meet expectations?” The beginning of the year finds many leaders busy preparing and conducting annual performance reviews for their employees. I don’t know of many leaders who are overjoyed … Continue reading

Posted in Coaching, Communication, Feedback, Goal Setting, Leadership, Listening, Management, Performance Management, Trust | 12 Comments

Addressing Poor Performance is a “Moment of Trust” – 5 Steps for Success

Addressing poor performance with an employee presents a leader with a “moment of trust” – an opportunity to either build or erode trust in the relationship. If you handle the situation with competence and care, the level of trust in your relationship … Continue reading

Posted in Communication, Defining Moments, Feedback, Leadership, Performance Management | 18 Comments