Category Archives: Feedback

Building Trust in Performance Reviews – Four Ways to “Meet Expectations”

Posted on January 27, 2013 by

When it comes to building trust through performance evaluations, do you “meet expectations?” The beginning of the year finds many leaders busy preparing and conducting annual performance reviews for their employees. I don’t know of many leaders who are overjoyed … Continue reading →

Posted in Coaching, Communication, Feedback, Goal Setting, Leadership, Listening, Management, Performance Management, Trust | 12 Comments

Addressing Poor Performance is a “Moment of Trust” – 5 Steps for Success

Posted on November 25, 2012 by

Addressing poor performance with an employee presents a leader with a “moment of trust” – an opportunity to either build or erode trust in the relationship. If you handle the situation with competence and care, the level of trust in your relationship … Continue reading →

Posted in Communication, Defining Moments, Feedback, Leadership, Performance Management | 15 Comments

Earning a License to Lead – Could You Pass These 5 Areas?

Posted on November 18, 2012 by

If you had to take a test to earn a license to lead, would you pass? When it comes to leadership, do you know the rules of the road, what all the traffic signs mean, and how to lead in inclement … Continue reading →

Posted in Feedback, Goal Setting, Leadership, Listening, Trust | 14 Comments

Ten Signs You Might Be A Frankenboss

Posted on October 28, 2012 by

Frankenboss – noun; 1. A mean boss that terrorizes his or her employees; 2. A boss whose behavior closely resembles that of a half-brained monster; 3. A jerk. With Halloween just three days away, I told my wife that I … Continue reading →

Posted in Body Language, Communication, Conflict, Control, Ego, Emotions, Feedback, Leadership, Morale, Motivation, Professionalism, Relationships, Servant Leadership, Toxic Leadership, Trust | 22 Comments

Heart to Heart Talks – Three Steps to Discuss the Elephant in the Room

Posted on October 14, 2012 by

At the root of many of our interpersonal or team conflicts is a failure to communicate. Sometimes the problem is that information isn’t shared broadly enough and people become resentful because they weren’t included. Other times we say things that … Continue reading →

Posted in Challenging Conversations, Communication, Conflict, Emotions, Feedback, Listening, Relationships, Repairing Trust, Sharing Information, Teamwork, Transparency, Vulnerability | 36 Comments