Category Archives: Listening

Building Trust in Performance Reviews – Four Ways to “Meet Expectations”

Posted on January 27, 2013 by

When it comes to building trust through performance evaluations, do you “meet expectations?” The beginning of the year finds many leaders busy preparing and conducting annual performance reviews for their employees. I don’t know of many leaders who are overjoyed … Continue reading →

Posted in Coaching, Communication, Feedback, Goal Setting, Leadership, Listening, Management, Performance Management, Trust | 12 Comments

Earning a License to Lead – Could You Pass These 5 Areas?

Posted on November 18, 2012 by

If you had to take a test to earn a license to lead, would you pass? When it comes to leadership, do you know the rules of the road, what all the traffic signs mean, and how to lead in inclement … Continue reading →

Posted in Feedback, Goal Setting, Leadership, Listening, Trust | 14 Comments

Four Ways To Build Trust Through Better Listening

Posted on November 11, 2012 by

It’s easy for leaders to fall into the trap of thinking they need to have the answer to every problem or situation that arises. After all, that’s in a leader’s job description, right? Solve problems, make decisions, have answers…that’s what … Continue reading →

Posted in Communication, Connectedness, Leadership, Listening, Trust | 19 Comments

Heart to Heart Talks – Three Steps to Discuss the Elephant in the Room

Posted on October 14, 2012 by

At the root of many of our interpersonal or team conflicts is a failure to communicate. Sometimes the problem is that information isn’t shared broadly enough and people become resentful because they weren’t included. Other times we say things that … Continue reading →

Posted in Challenging Conversations, Communication, Conflict, Emotions, Feedback, Listening, Relationships, Repairing Trust, Sharing Information, Teamwork, Transparency, Vulnerability | 36 Comments

Hey, Leaders! Quit Talking & Start Listening – 4 Tips to Build Trust

Posted on August 5, 2012 by

“To answer before listening – that is folly and shame.” Proverbs 18:13 It’s easy for leaders to fall into the trap of thinking they need to have the answer to every problem or situation that arises. After all, that’s in … Continue reading →

Posted in Leadership, Listening, Relationships, Trust | Leave a comment