Category Archives: Relationships

Are You Easy to Follow? 10 Things Great Leaders Know and Do

“He’s a pretty easy guy to follow.” That was the response from a friend when we were recently talking about how much she enjoys her job. She’s worked with this person for several years, they have a great rapport, and … Continue reading

Posted in Humor, Leadership, Listening, Management, Relationships, Success, Trust | Tagged , , | 22 Comments

Advice to Leaders: Building Trust is a Journey, Not a Destination

“So, Randy, how long does this whole process take?” That was a question from a senior executive with whom I was recently working. His company is proactively working to build a culture of trust and engagement, something few organizations do … Continue reading

Posted in Authenticity, Engagement, Integrity, Leadership, Purpose, Relationships, Servant Leadership, Trust, Values | Tagged , , , | 3 Comments

There’s No Trust Without “Us” – 3 Truths About Building Trust in Relationships

Where’s the good in goodbye, Where’s the nice in nice try, Where’s the us in trust gone, Where’s the soul in soldier on, Now I’m the low in lonely, Cos I don’t own you only, I can take this mistake, … Continue reading

Posted in Relationships, Trust | Tagged , | 3 Comments

Duke’s Coach K’s Secret to Leadership Success

In the spirit of March Madness and taking the Easter holiday off from writing a new post, enjoy this article originally written in November 2011. It’s about Duke basketball coach Mike Krzyzewski and the role trust plays in his success as … Continue reading

Posted in Leadership, Relationships, Sports, Success, Trust | Tagged , , , , | 7 Comments

The 1 Key to a Successful Apology

I appreciate a good apology. For some reason, probably because trust is one of my most treasured values and I study it, write about it, and help others to build it, I pay particular attention to how people apologize. Unfortunately, too … Continue reading

Posted in Apology, Relationships, Repairing Trust, Trust | Tagged , , | 17 Comments