Category Archives: Repairing Trust

Lack of Self-Control Erodes Trust – 5 Ways to Bolster Trust and Self-Control

Posted on March 31, 2013 by

I lack self-control around donuts. Donuts are to me what kryptonite is to Superman. They render me weak, helpless, and virtually incapable of escaping their mesmerizing powers. Once I bite into the soft and fluffy baked goodness, all of my self-control goes … Continue reading →

Posted in Forgiveness, Relationships, Repairing Trust, Self-Control, Trust | 8 Comments

Five Lessons From Lance Armstrong’s Failure

Posted on January 20, 2013 by

“I’ll spend the rest of my life trying to earn back trust and apologize to people.” Lance Armstrong made that statement to Oprah Winfrey in his public confession this week when he finally admitted to using illegal performance enhancing drugs. It’s the … Continue reading →

Posted in Apology, Deception, Forgiveness, Honesty, Integrity, Leadership, Narcissism, Repairing Trust, Trust | 47 Comments

Lance Armstrong: It’s Not About the Bike – It’s About the Truth

Posted on October 21, 2012 by

If life was like a bicycle, Lance Armstrong’s suddenly has two flat tires. On the heels of being slapped with a lifetime ban from cycling and stripped of his seven Tour de France titles by the U.S. Anti Doping Agency … Continue reading →

Posted in Apology, Forgiveness, Honesty, Integrity, Repairing Trust, Sports, Trust | 24 Comments

Heart to Heart Talks – Three Steps to Discuss the Elephant in the Room

Posted on October 14, 2012 by

At the root of many of our interpersonal or team conflicts is a failure to communicate. Sometimes the problem is that information isn’t shared broadly enough and people become resentful because they weren’t included. Other times we say things that … Continue reading →

Posted in Challenging Conversations, Communication, Conflict, Emotions, Feedback, Listening, Relationships, Repairing Trust, Sharing Information, Teamwork, Transparency, Vulnerability | 36 Comments

Are Delayed Apologies More Effective in Rebuilding Trust?

Posted on August 12, 2012 by

Alben Barkley, Vice President to Harry Truman, said about political apologies, “If you have to eat crow, eat it while it’s hot.” Most of us would agree that when it comes to making an apology, it’s better to act quickly, … Continue reading →

Posted in Apology, Emotions, Relationships, Repairing Trust | Leave a comment