Category Archives: Repairing Trust

Why Trust Is Worth It

You’ve been betrayed by people you trusted and it has shaken you to the core. Time and time again you’ve opened yourself to the risk of trusting, only to be disappointed repeatedly. You’re hurt and bruised; mentally, emotionally, spiritually, and … Continue reading

Posted in Relationships, Repairing Trust, Trust | 4 Comments

8 Essentials of an Effective Apology

I’m pretty good at apologizing and I think it’s primarily because of two reasons: I’ve been married for over 25 years. I mess up a lot. That means I get a lot of practice apologizing. I’ve logged way more than 10,000 … Continue reading

Posted in Apology, Emotions, Honesty, Leadership, Listening, Repairing Trust, Trust, Trust Boosters | 23 Comments

The Two Most Powerful Words to Rebuild Trust

Courtney, a new manager on my team, learned a valuable leadership lesson this week – despite your best intentions, sometimes your behavior inadvertently erodes trust with another person. In this particular case, Courtney didn’t do anything “wrong.” She needed to … Continue reading

Posted in Apology, Leadership, Management, Relationships, Repairing Trust | 4 Comments

Lack of Self-Control Erodes Trust – 5 Ways to Bolster Trust and Self-Control

I lack self-control around donuts. Donuts are to me what kryptonite is to Superman. They render me weak, helpless, and virtually incapable of escaping their mesmerizing powers. Once I bite into the soft and fluffy baked goodness, all of my self-control goes … Continue reading

Posted in Forgiveness, Relationships, Repairing Trust, Self-Control, Trust | 8 Comments

Five Lessons From Lance Armstrong’s Failure

“I’ll spend the rest of my life trying to earn back trust and apologize to people.” Lance Armstrong made that statement to Oprah Winfrey in his public confession this week when he finally admitted to using illegal performance enhancing drugs. It’s the … Continue reading

Posted in Apology, Deception, Forgiveness, Honesty, Integrity, Leadership, Narcissism, Repairing Trust, Trust | 48 Comments