Monthly Archives: August 2012

Five Leadership Lessons From The Life of Neil Armstrong

Yesterday we lost a true American hero. Former astronaut Neil Armstrong, the first man to walk on the moon, passed away at the age of 82. Armstrong’s life story read like pages from an adventure novel: earned his pilot license … Continue reading

Posted in Commitment, Integrity, Leadership, Professionalism, Success | 24 Comments

Six Tips for Success From Restaurant Impossible’s Robert Irvine

The Food Network is a popular TV channel in my house. One of our favorite shows is Restaurant Impossible, where chef Robert Irvine has two days and $10,000 to help turnaround a failing restaurant. It’s amazing to see the commonalities … Continue reading

Posted in Leadership, Success | 5 Comments

Are Delayed Apologies More Effective in Rebuilding Trust?

Alben Barkley, Vice President to Harry Truman, said about political apologies, “If you have to eat crow, eat it while it’s hot.” Most of us would agree that when it comes to making an apology, it’s better to act quickly, … Continue reading

Posted in Apology, Emotions, Relationships, Repairing Trust | 2 Comments

Hey, Leaders! Quit Talking & Start Listening – 4 Tips to Build Trust

“To answer before listening – that is folly and shame.” Proverbs 18:13 It’s easy for leaders to fall into the trap of thinking they need to have the answer to every problem or situation that arises. After all, that’s in … Continue reading

Posted in Leadership, Listening, Relationships, Trust | Leave a comment