Author Archives: Randy Conley

About Randy Conley

Randy is the Vice President of Client Services & Trust Practice Leader for The Ken Blanchard Companies. He oversees Blanchard's client delivery operations and works with clients around the globe helping them design & deliver training and consulting solutions that build trust in the workplace. He has been named a Top 100 Thought Leader in Trustworthy Business Behavior by Trust Across America. Randy holds a Masters Degree in Executive Leadership from the University of San Diego and enjoys spending time with his family, road cycling, and playing golf. You can follow Randy on Twitter @RandyConley where he shares thoughts on leadership and trust.

The 1 Question All Leaders Must Ask Themselves

When you started your career, did you intentionally set your sights on being a leader or did it sort of, you know, just happen? For most of us, it just happens. We start out in an individual contributor role and … Continue reading

Posted in Authenticity, Credibility, Integrity, Leadership, Power, Purpose, Trust | 1 Comment

The 1 Thing Every Employee Needs That Most Bosses Don’t Know How to Give

Every employee needs candid (yet caring) feedback about her performance, but most bosses shudder in fear at the thought of having that tough conversation. I’m the first to admit that having a discussion about an employee’s failing performance is one of … Continue reading

Posted in Accountability, Challenging Conversations, Communication, Conflict, Feedback, Leadership, Management, Performance Management | Tagged , , , | 15 Comments

Surviving Friendly Fire: 8 Tips for Dealing with Unfair Criticism

Sooner or later…sooner if you’re in a leadership position…you will get wounded by “friendly fire”— unfair criticism from a boss or colleague. Friendly fire comes in all shapes and sizes. Sometimes it shows up in your annual performance review when … Continue reading

Posted in Communication, Conflict, Criticism, Emotions, Fairness, Feedback, Integrity, Leadership, Listening, Management, Professionalism, Relationships, Trust | Tagged , , , , | 26 Comments

Ditch the New Year’s Resolution and Do This One Thing Instead

Admit it, you’re in trouble with your New Year’s resolution, aren’t you? That’s okay, you’re not alone. Surveys show that just a few days into the new year, 22% of people have already broken their resolution, 11% have abandoned it altogether, … Continue reading

Posted in Motivation, Parenting, Purpose, Relationships, Resolutions, Success | Tagged , , , | 17 Comments

2014’s Top 10 Posts: Why You Don’t Trust People, When to Fire Someone, and More

It’s hard to believe we’re about to tie a bow on 2014 and unwrap the present that will be 2015. This past year has seen a 29% growth in viewership for the Leading with Trust blog! I’m grateful for the … Continue reading

Posted in Apology, Brand, Career Growth, Decision-Making, Interviewing, Leadership, Management, Morale, Performance Management, Purpose, Relationships, Servant Leadership, Stress, Success, Talent Management, Teamwork, Trust | Tagged , , , , , | Leave a comment