Author Archives: Randy Conley

About Randy Conley

Randy is the Vice President of Client Services & Trust Practice Leader for The Ken Blanchard Companies. He works with clients around the globe helping them design & deliver training and consulting solutions that build trust in the workplace and oversees Blanchard's client delivery operations. He has been named a Top 100 Thought Leader in Trustworthy Business Behavior by Trust Across America. Randy holds a Masters Degree in Executive Leadership from the University of San Diego and enjoys spending time with his family, bike riding, and playing golf. You can follow Randy on Twitter @RandyConley where he shares thoughts on leadership and trust.

6 Strategies for Helping Your Team Manage Change

You remember the old saying about the only two certainties in life, right? Death and taxes. Well, I think we should add a third: change. Life, by its very nature, requires change. All living things change over the course of … Continue reading

Posted in Change, Leadership | Tagged , , | 4 Comments

Trusting Someone Requires You to Confront These 4 Uncomfortable Truths

No one disagrees that trust is an indispensable ingredient of strong, healthy relationships. In the workplace, high levels of trust increase productivity, efficiency, innovation, and profitability. When trust is low or absent, people avoid risk, decisions are questioned, bureaucracy increases, … Continue reading

Posted in Leadership, Relationships, Trust | Tagged , , , | 9 Comments

3 Leadership Lessons from Market Basket CEO Artie Demoulas

If your employees felt you were fired unfairly, would they walk off the job in support of you? Would they stage protests and rallies for weeks on end calling for your reinstatement? Would your customers choose to take their business … Continue reading

Posted in Commitment, Culture, Leadership, Success | Tagged , , , | 5 Comments

5 Benefits of Involving Your Team in the Hiring Decision

You are making a big mistake if you aren’t involving your team members in the hiring decision of new employees. Regular readers of my blog will know that over the last several weeks I have been knee-deep in the process … Continue reading

Posted in Decision-Making, Interviewing, Leadership, Talent Management, Teamwork | Tagged , , | 3 Comments

Put the SERVE Back in Public Service – 5 Ways Government Leaders Can Rebuild Trust

Is it my imagination or was there once a time when government service was considered a noble and worthy endeavor? Elected representatives, appointed officials, and even hired employees viewed public service as a calling rather than a job, inspired by … Continue reading

Posted in Distrust, Leadership, Trust | Tagged , , | 7 Comments