Author Archives: Randy Conley

About Randy Conley

Randy is the Vice President of Client Services & Trust Practice Leader for The Ken Blanchard Companies. He oversees Blanchard's client delivery operations and works with clients around the globe helping them design & deliver training and consulting solutions that build trust in the workplace. He has been named a Top 100 Thought Leader in Trustworthy Business Behavior by Trust Across America. Randy holds a Masters Degree in Executive Leadership from the University of San Diego and enjoys spending time with his family, road cycling, and playing golf. You can follow Randy on Twitter @RandyConley where he shares thoughts on leadership and trust.

The 5 Fundamentals of Effective Listening

Think of the best boss you’ve ever had. What was it about that person that made him or her your best boss? Did you trust them? Probably. Did they care about you? Very likely. Was he or she a great … Continue reading

Posted in Body Language, Communication, Leadership, Listening, Management, Trust | Tagged , , | 11 Comments

4 Ways to Limit Leadership OCD (No, not that OCD)

In today’s social media driven world where everyone feels the need to brand themselves in the best light possible, it’s easy to develop leadership OCD – Obsessive Comparison Disorder. Studies have shown the extensive use of Facebook has been linked … Continue reading

Posted in Emotions, Envy, Happiness, Leadership, Morale, Personality, Social Media | Tagged , , , | 4 Comments

Duke’s Coach K’s Secret to Leadership Success

In the spirit of March Madness and taking the Easter holiday off from writing a new post, enjoy this article originally written in November 2011. It’s about Duke basketball coach Mike Krzyzewski and the role trust plays in his success as … Continue reading

Posted in Leadership, Relationships, Sports, Success, Trust | Tagged , , , , | 5 Comments

The 1 Key to a Successful Apology

I appreciate a good apology. For some reason, probably because trust is one of my most treasured values and I study it, write about it, and help others to build it, I pay particular attention to how people apologize. Unfortunately, too … Continue reading

Posted in Apology, Relationships, Repairing Trust, Trust | Tagged , , | 17 Comments

6 Steps to Leading Like a Badass

I’m a fan of the Dos Equis “The Most Interesting Man in the World” commercials. Some of my favorite sayings about The Most Interesting Man in the World include: His personality is so magnetic, he is unable to carry credit … Continue reading

Posted in Credibility, Leadership, Success | Tagged , , | 2 Comments