Conversational Capacity Archives

The 4 Skills That Allow Your Team to Discuss The Most Difficult Issues

In my last two articles, I’ve explored the concept of a team’s Conversational Capacity®. Conversational capacity is the ability to have open, balanced, non-defensive dialogue about tough subjects and in challenging circumstances. Teams that have a high conversational… Read More

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Posted on August 30, 2020 by Randy Conley

Challenging Conversations, Communication, Relationships, Teamwork

Communication, Conversational Capacity, Teams, Teamwork

The 2 Behaviors That Sabotage Team Communication

In my previous article I wrote about the conversational “sweet spot” that unlocks team performance. The sweet spot is defined as the balance of candor and curiosity in team discussions. It’s a reflection of a team’s Conversational Capacity®… Read More