Category Archives: Communication

Thanksgiving Special: 10 Super Easy Ways to Tell Your Employees “Thank You”

Telling an employee “thank you” is one of the most simple and powerful ways to build trust, yet it doesn’t happen near enough in the workplace. Whenever I conduct trust workshops with clients and discuss the role that rewards and … Continue reading

Posted in Communication, Leadership, Recognition, Relationships | Tagged , | 1 Comment

10 Ways Leaders Aren’t Making Time for Their Team Members (Infographic)

Performance planning, coaching, and review are the foundation of any well-designed performance management system, but the results of a recent study suggest that leaders are falling short in meeting the expectations of their direct reports. Researchers from The Ken Blanchard … Continue reading

Posted in Coaching, Communication, Goal Setting, Infographics, Leadership, Management, Performance Management, Relationships | Tagged , , , | 1 Comment

The Most Successful Apologies Have These 8 Elements

I’m pretty good at apologizing and I think it’s primarily because of two reasons: I’ve been married for over 28 years. I mess up a lot. That means I get a lot of practice apologizing. I’ve logged way more than 10,000 … Continue reading

Posted in Apology, Communication, Forgiveness, Relationships, Repairing Trust | Tagged , , | 1 Comment

5 Common Leadership Behaviors That Crush The Spirits of Employees

I admit it. Sometimes when I’m under the gun at work and feeling the pressure of all my responsibilities, I can get tunnel vision about accomplishing my own goals and forget how my behavior is influencing others. It’s not that I’m trying … Continue reading

Posted in Bullying, Communication, Conflict, Ethics, Fairness, Leadership, Management, Morale, Relationships, Toxic Leadership, Trust Busters | Tagged , , | 6 Comments

Will Dropping the Occasional F-Bomb Help You Build Trust at Work?

I’ll be upfront with you about my viewpoint on profanity; I’m not a fan. I don’t mind the occasional use of a mild curse word, but chronic use of profanity, especially the heavy-duty vulgar words, comes across as unintelligent, rude, … Continue reading

Posted in Communication, Relationships, Trust | Tagged , , | 16 Comments