If you’re like millions of other people, you’ve been working remotely part or full-time since the beginning of the COVID-19 pandemic. Literally overnight, teams were challenged with finding new ways to communicate and collaborate, and the bonds of… Read More
In my last two articles, I’ve explored the concept of a team’s Conversational Capacity®. Conversational capacity is the ability to have open, balanced, non-defensive dialogue about tough subjects and in challenging circumstances. Teams that have a high conversational… Read More
In my previous article I wrote about the conversational “sweet spot” that unlocks team performance. The sweet spot is defined as the balance of candor and curiosity in team discussions. It’s a reflection of a team’s Conversational Capacity®… Read More
Teams with high Conversational Capacity balance candor and curiosity to remain in the sweet spot of effective communication.
High performing teams are a joy to watch, aren’t they? Team members are committed to the team’s purpose, each other, and work seamlessly together to achieve the team’s goal. Each person knows his or her role, is highly… Read More
Toiling in anonymity for 364 days of the year in the far reaches of the North Pole is the highest performing team known to man. This team labors all year in preparation for the one night when their… Read More
A season that started with Super Bowl aspirations has devolved into one of dysfunction and disappointment for the Chicago Bears football team. The team hasn’t performed up to expectations, coaches and players seem to be at odds with… Read More