Enjoy this article that was recently published in Ignite!, the newsletter of The Ken Blanchard Companies. I was interviewed about the opportunity to build trust as organizations develop plans to return workers to the office. Organizations have an… Read More
In my last two articles, I’ve explored the concept of a team’s Conversational Capacity®. Conversational capacity is the ability to have open, balanced, non-defensive dialogue about tough subjects and in challenging circumstances. Teams that have a high conversational… Read More
In my previous article I wrote about the conversational “sweet spot” that unlocks team performance. The sweet spot is defined as the balance of candor and curiosity in team discussions. It’s a reflection of a team’s Conversational Capacity®… Read More
Teams with high Conversational Capacity balance candor and curiosity to remain in the sweet spot of effective communication.
Did you ever play the game Show and Tell when you were in elementary school? It wasn’t really a game in the traditional sense, but more like story-time or a group activity to help the whole class learn… Read More
Dr. John Gottman is world-renowned for his work on marital stability and is one of the top thought leaders in the field of marital therapy and psychology. Much of his research and writing focuses on the behavioral patterns… Read More
Volatility, Uncertainty, Complexity, and Ambiguity…over the last several years, the term VUCA has gained momentum in everyday life as a way to describe the fast-changing, chaotic, and unpredictable global environment in which we live and do business. Everywhere… Read More
“I’m not going to apologize because I didn’t do anything wrong!” I remember my kids uttering that phrase a number of times when they were young, and I’ve also heard it from adults in the workplace more times… Read More
Addressing low trust in a relationship is a challenging issue. As soon as the “t” word—trust—is mentioned, emotions start to rise, defensiveness climbs, and people begin to feel uneasy about where the conversation is headed. When I conduct… Read More
As a leader, have you ever considered that you are often the topic of dinner conversations of your employees? Think about it for a second in relation to your own life. How often do you find yourself talking… Read More
One of the certainties of managerial life is there will be occasions where you need to have a delicate conversation with someone. No matter if it’s an employee, colleague, or vendor, the thought of having a potentially challenging… Read More
As I reflect back on 2015, it’s incredible to consider this is the fifth year of the Leading with Trust blog. In some respects it seems like just a few months ago that I started writing about the… Read More
