Leading with Trust

The 2 Behaviors That Sabotage Team Communication

In my previous article I wrote about the conversational “sweet spot” that unlocks team performance. The sweet spot is defined as the balance of candor and curiosity in team discussions. It’s a reflection of a team’s Conversational Capacity®… Read More

The 2 Factors That Drive Powerful and Productive Team Conversations

Teams with high Conversational Capacity balance candor and curiosity to remain in the sweet spot of effective communication.

The 1 Thing Every Employee Needs That Most Bosses Don’t Know How to Give

Every employee needs candid (yet caring) feedback about her performance, but most bosses shudder in fear at the thought of having that tough conversation. I’m the first to admit that having a discussion about an employee’s failing performance is… Read More

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