Leading with Trust

Confronting Poor Performance is a “Moment of Trust” – 5 Steps for Success

Addressing poor performance with an employee presents a leader with a “moment of trust” – an opportunity to either build or erode trust in the relationship. If you handle the situation with competence and care, the level of trust in… Read More

3 Reasons Why Leaders Should Pause and Take Notice

I have to admit, it’s easy for me not to notice. I get focused on my own goals and priorities and everything else around me seems to fade from view. That focused attention is a good thing when… Read More

3 Reasons to Apologize Even if You’ve Done Nothing Wrong

“I’m not going to apologize because I didn’t do anything wrong!” I remember my kids uttering that phrase a number of times when they were young, and I’ve also heard it from adults in the workplace more times… Read More

9 Warning Signs of a Failing Employee

“I’m sorry, we need to let you go.” Oomph! Those words feel like a punch to the gut of the employee on the receiving end, and for the leader delivering the bad news, those words create anxiety and… Read More

Does Being a Naysayer Make You a More Powerful Leader?

If you’ve ever wondered why so many negative and critical leaders seem to rise to power, recent research sheds a little light on the cause. It turns out that even though we say we want compassionate and empathetic… Read More

Rising Above the Mob: 5 Leadership Lessons from 1 Hawk and 3 Crows

A few days ago I was tidying up the back yard when the noise of several crows caught my attention. That’s not out of the ordinary for my neighborhood. Although I haven’t done an official tally, I’m pretty… Read More

Want a Culture of Trust and Engagement? Get Back to Human

Technology and social media has allowed us to be more connected than ever before, yet our society is suffering from an epidemic of loneliness. How is that? Our technological tools have allowed us to be more collaborative, increase… Read More

10 Signs You’re Leading From the Rear View Mirror

As I drove home recently, the freeway transitioned into a city road and I eased up behind a gentleman in a black Mercedes. He immediately slowed down significantly below the speed limit in a not so subtle attempt… Read More

Research Shows These Are The Top 5 Characteristics of Servant Leaders

In their academic paper Identifying Primary Characteristics of Servant Leadership, researchers Adam Focht and Michael Ponton share the results of a Delphi study they conducted with scholars in the field of servant leadership. A total of twelve characteristics were… Read More

50 Practical Ways to Build Psychological Safety in Your Team

Last week I wrote about the five factors that foster psychological safety in organizations and why it’s important to be a safe leader. Creating an environment of trust and safety where team members feel secure in being vulnerable… Read More

5 Ways Leaders Try to Lead Right in The Wrong Way

Few leaders wake up in the morning and say to themselves, “I wonder how I can screw up today?” Most leaders have good intentions and earnestly try to lead in the right ways, but sometimes the actions they… Read More

6 Ways Leaders Bully People Without Realizing It

In the latest edition of Leaders Behaving Badly, the University of Maryland has placed multiple members of the men’s football team staff on administrative leave, including head coach DJ Durkin, while the school investigates their role in creating… Read More