Leading with Trust

Trusting Someone Requires You to Confront These 4 Uncomfortable Truths

No one disagrees that trust is an indispensable ingredient of strong, healthy relationships. In the workplace, high levels of trust increase productivity, efficiency, innovation, and profitability. When trust is low or absent, people avoid risk, decisions are questioned,… Read More

3 Leadership Lessons from Market Basket CEO Artie Demoulas

If your employees felt you were fired unfairly, would they walk off the job in support of you? Would they stage protests and rallies for weeks on end calling for your reinstatement? Would your customers choose to take… Read More

Put the SERVE Back in Public Service – 5 Ways Government Leaders Can Rebuild Trust

Is it my imagination or was there once a time when government service was considered a noble and worthy endeavor? Elected representatives, appointed officials, and even hired employees viewed public service as a calling rather than a job,… Read More

4 Reasons Leaders Should Stop the Foolish Pursuit of Happiness at Work

To borrow from Pharrell Williams’ hit song “Happy:” It might seem crazy what I’m about to say… But I really don’t care if you’re happy at work. In fact, I think all the hype about happiness at work… Read More

The One Responsibility a Leader Can’t Delegate

Sixty resumes submitted and counting. A half-dozen interviews scheduled and more in the pipeline. Key team members prepared to have hour upon hour devoured in interviews, presentations, and meetings. The thought of having several weeks consumed by the process… Read More

3 Leadership Lessons from LeBron James’ Return to Cleveland

Over the last few weeks, fans of the NBA, and sports fans in general, have been eagerly awaiting the news of where LeBron James will be playing basketball next season. He chose to opt-out of his contract with the… Read More