Your defensiveness is killing your relationships and you don’t even realize it. What? Me being defensive? I’m not defensive! YOU’RE the one that’s always defensive! That’s a classic defensive response to a piece of feedback. Throw up a wall,… Read More
I have to admit, it’s easy for me not to notice. I get focused on my own goals and priorities and everything else around me seems to fade from view. That focused attention is a good thing when… Read More
The way we communicate with others is a primary way we build trust. Along with specific behaviors and actions, communication serves as the vehicle for building trust in relationships. What we say, how we say it, and how… Read More
Conflict gets a bad rap. Most people tend to view conflict as a bad thing, automatically assuming it has to be an adversarial win or lose situation. The reality is that conflict is inevitable in relationships and it… Read More
Sooner or later…sooner if you’re in a leadership position…you will get wounded by “friendly fire”— unfair criticism from a boss or colleague. Friendly fire comes in all shapes and sizes. Sometimes it shows up in your annual performance… Read More
Your defensiveness is killing your relationships and you don’t even realize it. What? Me being defensive? I’m not defensive! YOU’RE the one that’s always defensive! That’s a classic defensive response to a piece of feedback. Throw up a wall,… Read More
