Category Archives: Feedback

How to Avoid the Biggest Mistake Leaders Make

Over 1,400 people were presented a list of common leadership mistakes and were asked to select the top five. Two of them stood out clearly from the rest: Not providing appropriate feedback was chosen by 82%, with failing to listen … Continue reading

Posted in Communication, Feedback, Leadership, Listening, Management, Trust | Tagged , , , | 6 Comments

Humorous Video About a Serious Topic: Top 10 Ways Leaders Bust Trust

Posted in Accountability, Communication, Credibility, Distrust, Fairness, Feedback, Integrity, Leadership, Listening, Management, Power, Relationships, Responsibility, Sharing Information, Toxic Leadership, Transparency, Trust, Trust Busters | Tagged , , , , , | Leave a comment

Do You Manage Conflict or Does It Manage You? 5 Strategies for Success

Conflict gets a bad rap. Most people tend to view conflict as a bad thing, automatically assuming it has to be an adversarial win or lose situation. The reality is that conflict is inevitable in relationships and it isn’t inherently … Continue reading

Posted in Communication, Conflict, Emotions, Feedback, Leadership, Management, Problem Solving, Relationships | Tagged , , , | 7 Comments

The 1 Thing Every Employee Needs That Most Bosses Don’t Know How to Give

Every employee needs candid (yet caring) feedback about her performance, but most bosses shudder in fear at the thought of having that tough conversation. I’m the first to admit that having a discussion about an employee’s failing performance is one of … Continue reading

Posted in Accountability, Challenging Conversations, Communication, Conflict, Feedback, Leadership, Management, Performance Management | Tagged , , , | 15 Comments

Surviving Friendly Fire: 8 Tips for Dealing with Unfair Criticism

Sooner or later…sooner if you’re in a leadership position…you will get wounded by “friendly fire”— unfair criticism from a boss or colleague. Friendly fire comes in all shapes and sizes. Sometimes it shows up in your annual performance review when … Continue reading

Posted in Communication, Conflict, Criticism, Emotions, Fairness, Feedback, Integrity, Leadership, Listening, Management, Professionalism, Relationships, Trust | Tagged , , , , | 32 Comments