Leading with Trust

3 Reasons Why Leaders Should Pause and Take Notice

I have to admit, it’s easy for me not to notice. I get focused on my own goals and priorities and everything else around me seems to fade from view. That focused attention is a good thing when… Read More

3 Reasons to Apologize Even if You’ve Done Nothing Wrong

“I’m not going to apologize because I didn’t do anything wrong!” I remember my kids uttering that phrase a number of times when they were young, and I’ve also heard it from adults in the workplace more times… Read More

5 Ways Leaders Try to Lead Right in The Wrong Way

Few leaders wake up in the morning and say to themselves, “I wonder how I can screw up today?” Most leaders have good intentions and earnestly try to lead in the right ways, but sometimes the actions they… Read More

The 1 Thing That Provides “Overdraft” Protection for Your Relationship Bank Accounts

Insufficient Funds—Maybe you’ve had that awkward experience when you’ve reviewed your bank account statement and discovered you made a purchase but didn’t actually have enough money in your account to cover it. Most likely you had overdraft protection… Read More

Where Did the “Us” in Trust Go?

Where’s the good in goodbye, Where’s the nice in nice try, Where’s the us in trust gone, Where’s the soul in soldier on, Now I’m the low in lonely, Cos I don’t own you only, I can take… Read More

3 Levels of Trust You Experience in Relationships

I regularly work with individuals and teams to help them build trust in the workplace. Many people think trust just sort of “happens” in relationships, but there are actually four elements of trust you can proactively cultivate to… Read More

How Does Your Presence Affect Team Members? 3 Questions to Ask

Tension. Dread. Nervousness. Anxiety. Early in my working career, those are feelings I experienced when I would meet with my manager. The feelings stemmed from a variety of factors. I didn’t think the manager had my best interests… Read More

4 Ways to Get Your Followers to Know You as a REAL Person

If you’re a leader, particularly in a large organization, the chances are your people don’t see you as a real person. They have a mental image of what they perceive you to be like, not who you actually… Read More

How to Give Feedback That Builds Trust in a Relationship

Giving feedback to someone is a “moment of trust” – an opportunity to either build or erode trust in the relationship. If you deliver the feedback with competence and care, the level of trust in your relationship can… Read More

4 Principles for Gaining and Retaining Power

Power. The word itself evokes a reaction. What thoughts or feelings do you have when you think of power? Perhaps you picture an organizational chart where the boxes at the top are imbued with more power than those below…. Read More

6 Causes and Cures for Defensiveness In Relationships

Your defensiveness is killing your relationships and you don’t even realize it. What? Me being defensive? I’m not defensive! YOU’RE the one that’s always defensive! That’s a classic defensive response to a piece of feedback. Throw up a wall,… Read More

The 3 Circles of Trust – Where Do Your Relationships Fit?

If you’ve seen the movie Meet the Parents, you probably remember “the circle of trust.” Robert De Niro’s character, Jack, a former CIA agent and overly protective father, is obsessed with making sure his future son-in-law Greg is… Read More