People want an empathetic leader. Many managers strive to be one. But ask someone to define the term, and you’re likely to be met with silence. Let’s start with the definition. According to Merriam-Webster, empathy means “the action of understanding,… Read More
Trust is often one of those things we don’t think about until we don’t have it. Much like oxygen, we take it for granted, but once it’s gone…YIKES! We suddenly realize how critically important it is and we’ll… Read More
Power. The word itself evokes a reaction. What thoughts or feelings do you have when you think of power? Perhaps you picture an organizational chart where the boxes at the top are imbued with more power than those below…. Read More
Don’t do it! Just. Don’t. Do. It. New year resolutions don’t work, so don’t even bother setting one. Surveys show that just a few days into the new year, 22% of people have already broken their resolution, 11% have… Read More
Perception is reality. All metaphysical or existential debate aside, the way people perceive you at work greatly influences the reality you’ll experience. Call it your brand, reputation, or image, the perception people have of you is the net… Read More
Did you ever play the game Show and Tell when you were in elementary school? It wasn’t really a game in the traditional sense, but more like story-time or a group activity to help the whole class learn… Read More
Dr. John Gottman is world-renowned for his work on marital stability and is one of the top thought leaders in the field of marital therapy and psychology. Much of his research and writing focuses on the behavioral patterns… Read More
I have to admit, it’s easy for me not to notice. I get focused on my own goals and priorities and everything else around me seems to fade from view. That focused attention is a good thing when… Read More
“I’m not going to apologize because I didn’t do anything wrong!” I remember my kids uttering that phrase a number of times when they were young, and I’ve also heard it from adults in the workplace more times… Read More
Few leaders wake up in the morning and say to themselves, “I wonder how I can screw up today?” Most leaders have good intentions and earnestly try to lead in the right ways, but sometimes the actions they… Read More
Insufficient Funds—Maybe you’ve had that awkward experience when you’ve reviewed your bank account statement and discovered you made a purchase but didn’t actually have enough money in your account to cover it. Most likely you had overdraft protection… Read More
Where’s the good in goodbye, Where’s the nice in nice try, Where’s the us in trust gone, Where’s the soul in soldier on, Now I’m the low in lonely, Cos I don’t own you only, I can take… Read More
