Leading with Trust

8 Steps for Dealing with An Underperforming Employee

Talking with team members about their performance challenges typically falls in the category of “least favorite” managerial tasks, along with things such as budgeting, attending all-day meetings, and completing performance reviews. It’s usually not something most leaders enjoy,… Read More

Confronting Poor Performance is a “Moment of Trust” – 5 Steps for Success

Addressing poor performance with an employee presents a leader with a “moment of trust” – an opportunity to either build or erode trust in the relationship. If you handle the situation with competence and care, the level of trust in… Read More

The 1 Thing Every Employee Needs That Most Bosses Don’t Know How to Give

Every employee needs candid (yet caring) feedback about her performance, but most bosses shudder in fear at the thought of having that tough conversation. I’m the first to admit that having a discussion about an employee’s failing performance is… Read More

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