Talking with team members about their performance challenges typically falls in the category of “least favorite” managerial tasks, along with things such as budgeting, attending all-day meetings, and completing performance reviews. It’s usually not something most leaders enjoy,… Read More
Addressing poor performance with an employee presents a leader with a “moment of trust” – an opportunity to either build or erode trust in the relationship. If you handle the situation with competence and care, the level of trust in… Read More
My wife is a big fan of TV cooking shows. You name it, she likes to watch it: IronChef, TopChef, Great American Food Truck, and MasterChef, just to name a few. While recently watching an episode of MasterChef… Read More
Great leaders ask great questions. Too often leaders think they are the smartest person in the room, so they are quick to offer advice, give direction, and share their perspectives on how things should be done. Most leaders… Read More
Performance planning, coaching, and review are the foundation of any well-designed performance management system, but the results of a recent study suggest that leaders are falling short in meeting the expectations of their direct reports. Researchers from The… Read More
Your performance reviews are doing very little to impact the results of your organization. Although they are an annual ritual in most organizations, the traditional performance evaluation of whether an employee “meets” or “exceeds expectations” or “needs improvement”… Read More
Every employee needs candid (yet caring) feedback about her performance, but most bosses shudder in fear at the thought of having that tough conversation. I’m the first to admit that having a discussion about an employee’s failing performance is… Read More
When I was a young kid I used to love playing checkers with my younger sister. Part of the joy came from always beating her, which isn’t much of an accomplishment given she was four years younger than… Read More
