If you feel the world has become more complicated over the last few years, you’re not imagining it. The data confirms what many of us experience every day. Organizations are navigating unprecedented change, employees are feeling overwhelmed, and… Read More
The most dangerous place you can be is if you think it couldn’t happen to you. Last week’s firing of University of Michigan head coach Sherrone Moore is the latest reminder. He joins a long list of talented… Read More
Any fan of the old TV series Seinfeld will remember the classic Festivus episode, where George Costanza’s father kicks off the make-believe holiday with the “Airing of Grievances.” At dinner, each person takes turns venting about how everyone… Read More
Trust is one of the most valuable currencies in relationships—personal and professional. But have you ever stopped to think about how you trust? Do you lead with your head, relying on logic and evidence? Or do you trust… Read More
I find that when I speak about servant leadership, many people misunderstand what it means. Some say, “Oh, you mean being nice to people.” Others think, “That’s all about not micromanaging employees.” One of my favorites is, “Letting… Read More
As long as there has been work, bosses have been a source of stress for employees. But have you ever considered exactly how much stress you cause your people? One survey showed that 75% of employees say their… Read More
What is the first emotion you feel when you receive an email, text, or phone call from your boss that says, “I need to speak with you?” Is it interest? Joy? Eagerness? Or a positive sense that something… Read More
How much time do you think it took you to read this sentence? The average person reads approximately 238 words per minute, so that 13-word sentence probably took you about 3.25 seconds to read. How long do you… Read More
My experience has shown that many leaders take trust for granted. They assume people trust them by virtue of their title or position, when the reality is they aren’t as trusted as they think they are. A recent… Read More
Let’s be honest. Many leaders are suspicious of remote employees’ work habits. “I know remote employees aren’t working eight hours a day,” said a leader when I recently asked him how his organization was dealing with remote/hybrid workers…. Read More
One of the things I love most about the field of trust is its depth and breadth. Trust is multi-dimensional, and for a trust geek like me, it’s easy (and fun!) to get lost exploring all its nooks… Read More
Employee experience can be defined as the journey an employee takes with your organization over the course of their employment. Everything from the way they experience recruitment, interviewing, onboarding, training, career development, performance management, recognition, rewards, and even… Read More
