Trust and credibility are cornerstones of successful leadership. You can be the smartest, most technically capable person in your field, but if you don’t have credibility with your team and earn their trust, you’ll never reach your leadership… Read More
Insufficient Funds—Maybe you’ve had that awkward experience when you’ve reviewed your bank account statement and discovered you made a purchase but didn’t actually have enough money in your account to cover it. Most likely you had overdraft protection… Read More
Can you ever have enough trust in your relationships? When I speak to groups or conduct training sessions I often conduct the following poll (go ahead and select your answer): If you answered honestly and you truly have no trust… Read More
We are living in a world gone social. Social media has fundamentally changed the way consumers purchase products and services, the marketing and customer service strategies companies employ, and the way leaders engage with their people. If you… Read More
No one disagrees that trust is an indispensable ingredient of strong, healthy relationships. In the workplace, high levels of trust increase productivity, efficiency, innovation, and profitability. When trust is low or absent, people avoid risk, decisions are questioned,… Read More
Is it my imagination or was there once a time when government service was considered a noble and worthy endeavor? Elected representatives, appointed officials, and even hired employees viewed public service as a calling rather than a job,… Read More
Building trust at work is much like growing plants in a garden; you have to sow the seeds. If you don’t sow it, you can’t grow it. It doesn’t matter how rich the soil is in your garden, how much… Read More
