We are living in a world gone social. Social media has fundamentally changed the way consumers purchase products and services, the marketing and customer service strategies companies employ, and the way leaders engage with their people. If you… Read More
No one disagrees that trust is an indispensable ingredient of strong, healthy relationships. In the workplace, high levels of trust increase productivity, efficiency, innovation, and profitability. When trust is low or absent, people avoid risk, decisions are questioned,… Read More
Is it my imagination or was there once a time when government service was considered a noble and worthy endeavor? Elected representatives, appointed officials, and even hired employees viewed public service as a calling rather than a job,… Read More
Building trust at work is much like growing plants in a garden; you have to sow the seeds. If you don’t sow it, you can’t grow it. It doesn’t matter how rich the soil is in your garden, how much… Read More
