Leading with Trust

Broken Trust – 3 Steps to Repair & Regain the Trust You’ve Lost

As I’m driving into the office one Thursday a few years ago, I’m contemplating the agenda for my team meeting that morning. It dawns on me that it’s April 1st—April Fools Day. Being a guy who loves a… Read More

The Most Successful Apologies Have These 8 Elements

I’m pretty good at apologizing and I think it’s primarily because of two reasons: I’ve been married for over 28 years. I mess up a lot. That means I get a lot of practice apologizing. I’ve logged way more… Read More

The 1 Key to a Successful Apology

I appreciate a good apology. For some reason, probably because trust is one of my most treasured values and I study it, write about it, and help others to build it, I pay particular attention to how people apologize…. Read More

2014’s Top 10 Posts: Why You Don’t Trust People, When to Fire Someone, and More

It’s hard to believe we’re about to tie a bow on 2014 and unwrap the present that will be 2015. This past year has seen a 29% growth in viewership for the Leading with Trust blog! I’m grateful… Read More