“I’m not going to apologize because I didn’t do anything wrong!” I remember my kids uttering that phrase a number of times when they were young, and I’ve also heard it from adults in the workplace more times… Read More
As I’m driving into the office one Thursday a few years ago, I’m contemplating the agenda for my team meeting that morning. It dawns on me that it’s April 1st—April Fools Day. Being a guy who loves a… Read More
I’m pretty good at apologizing and I think it’s primarily because of two reasons: I’ve been married for over 28 years. I mess up a lot. That means I get a lot of practice apologizing. I’ve logged way more… Read More
I appreciate a good apology. For some reason, probably because trust is one of my most treasured values and I study it, write about it, and help others to build it, I pay particular attention to how people apologize…. Read More
It’s hard to believe we’re about to tie a bow on 2014 and unwrap the present that will be 2015. This past year has seen a 29% growth in viewership for the Leading with Trust blog! I’m grateful… Read More
