Insufficient Funds—Maybe you’ve had that awkward experience when you’ve reviewed your bank account statement and discovered you made a purchase but didn’t actually have enough money in your account to cover it. Most likely you had overdraft protection… Read More
My fellow trust activist, Dominique O’Rourke, recently published her reflections on the results of the 2018 Edelman Trust Barometer. I enjoyed her “straight talk” perspective and agree with her conclusions. There are obvious steps leaders can take… Read More
The ability to build and sustain high levels of trust and engagement is a critical competency for today’s leaders. In our technology-fueled, digitally connected world where new products, competitors, and business models seemingly emerge overnight, one of the… Read More
As I have in years past, I was able to catch-up with Santa Claus for an exclusive one-on-one interview. The jolly old man was kind enough to take a break from his final preparations on Christmas Eve to… Read More
Where’s the good in goodbye, Where’s the nice in nice try, Where’s the us in trust gone, Where’s the soul in soldier on, Now I’m the low in lonely, Cos I don’t own you only, I can take… Read More
I regularly work with individuals and teams to help them build trust in the workplace. Many people think trust just sort of “happens” in relationships, but there are actually four elements of trust you can proactively cultivate to… Read More
Since this is Thanksgiving week in the U.S., I thought I’d re-share one of my most popular posts about how to build trust through the power of telling people “thank you.” Saying “thank you” is one of the… Read More
Tension. Dread. Nervousness. Anxiety. Early in my working career, those are feelings I experienced when I would meet with my manager. The feelings stemmed from a variety of factors. I didn’t think the manager had my best interests… Read More
Vulnerability, clarity of values, trust, and rising skills are the four pillars of courageous leadership, according to Brené Brown, author, storyteller, and research professor at the University of Houston. Brené joined us at the Blanchard Summit this past… Read More
Decisions, decisions, decisions. Leaders are faced with myriad decisions in any given day, week, month, or year. Questions such as these fill our days: What’s the right strategy for our organization? What are my most important priorities? Who is the… Read More
“We’re re-evaluating all of our vendor relationships.” Oomph! It felt like a punch to the gut when our client uttered those words, especially the “v” word. For several years this organization had been one of our top 5 clients, and… Read More
One of the certainties of managerial life is there will be occasions where you need to have a delicate conversation with someone. No matter if it’s an employee, colleague, or vendor, the thought of having a potentially challenging… Read More
